Recent Posts by Kristen Hoyman

SUNS CHARITIES 88 ANNOUNCES BILLINGTREE AS TITLE SPONSOR

PHOENIX – August 2, 2016 – Suns Charities 88, a network of community leaders, announces its new title sponsor, BillingTree. As the title sponsor, BillingTree will lend its support through the great events hosted by the Suns Charities 88 network including its annual Slam Dunk street party.

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How Payment Portals Can Be the Foundation of Business Success

If your business is taking payments online, the importance of an intuitive and secure payment portal cannot be overstated. Clients need convenience and security when they utilize payment portals online, which mean that it is absolutely essential that the portal provides trustworthy options and secure payment choices.

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CFPB Field Hearing about Debt Collection – Notes & Observations

DISCLAIMER – this is not a legal interpretation nor advice – just notes and observations

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How Credit Unions Can Compete with Big Banks

In 2014 a study was conducted by Harris Polling to research how financial services consumers felt about large banks vs. small community banks and credit unions.  The study uncovered some interesting data.

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Does Your Company Have a Focus on Compliance?

With the continuous tightening of regulations in the accounts receivable industry, the need to adapt and change in order to meet compliance standards within the accounts receivable management (ARM) industry should be the first priority of every company. This company-wide viewpoint indicates that the responsibility for compliance falls upon the shoulders of everyone in the company. However, different levels of responsibility are required, from the senior managers to middle management to the front-line...

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CFPB: Ongoing Technology Failures Trigger Rule Violations

On June 22 2016, the Consumer Financial Protection Bureau (CFPB) released a special edition supervision report that focused specifically on mortgage servicers. The report found that some mortgage servicers continue to use failed technology that has already harmed consumers, putting the company in violation of the CFPB’s new servicing rules. In its examinations since the new CFPB rules took effect in January 2014, CFPB examiners have found many violations because of deficient technology and process...

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Why Patient Payment Portals are Vital for Healthcare Providers

The medical landscape for healthcare providers is constantly shifting. Consequently, they must keep their finger on the pulse of their practice as they focus on providing the best care to patients. Convenience for both patients and the provider are paramount to ensure that payments are received in the timeliest manner. This is at the heart of the importance of having highly intuitive and secure patient payment portals for healthcare providers.

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What Is a Payment Solutions Marketplace and What to Expect?

In today’s mobile and digital world, businesses must make the payment transaction process simple, seamless and versatile in order to remain competitive. A payment marketplace enables businesses to reach that goal by reviewing a myriad of choices. Consequently, businesses should know what to expect from a solutions marketplace in order to further payment and collection processing goals.

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Things to Consider When Choosing Payment Software

Choosing payment processing software for your business is crucial to its growth and stability as well as the relationships with your business clients. Today, the preferred method of utilizing payment software is via the software as a service (SaaS) model, which means that the software is licensed and accessed online via a central server. This eliminates the need for installing it on the business’ internal server, where the business is responsible for software updates and maintenance.

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The Many Benefits of Payment Processing Portals for Colleges

Online payment processing portals for higher education are more important than ever in a world where everyone expects seamless mobile access to services. There are numerous benefits that institutions of higher learning can derive from payment processing portals including: reducing time and effort in fee processing, creating easier pathways for parents to make payments, quicker access to funds and more.

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