Recent Posts by Kristen Hoyman

Payment Processing Solutions for Utilities & Municipalities

Today’s payment processing solutions must enable a business to run smoothly by making online transactions with a credit or debit card easy, efficient, and safe. Of course, behind the scenes it’s a complex, automated, and highly integrated process involving not just merchants but also banks, acquirers, payment processors and potentially a host of other players. For utilities & Municipalities, the integration of efficient billing systems with payment processing solutions must work together flawlessly to...

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Outbound IVR vs Inbound IVR – Which One Do You Need

The goal of a robust and streamlined payment Interactive Voice Response (IVR) solution is to enable an automated self-service process -including payment. The technology uses either touch-tone or speech-recognition technology to answer customer questions, handle their requests or point them in the right direction, all without having an employee speak with them directly.

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Integrating Payment Technology in Any Industry

In what has now become a seriously competitive, digital landscape, every major industry requires simple-to-use, automated solutions in order to meet growing consumer demand especially offering diverse payment options. Many enterprises from healthcare to auto financing and beyond are often unaware of the latest options for integrating payment technology that enables the real-time acceptance and processing of payments directly through the typical user interface. As a result, manual data entry and payment...

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BillingTree Completes 2016 PCI-DSS 3.1, HIPAA(ePHI) & SSAE-16 Certification of Validation

audits conducted by MegaplanIT, LLC and validated on June 26, 2016

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Collecting Client Payments for Law Firms

Meeting client expectations in an increasingly mobile, electronic world is a requirement now for legal billing. For law firms of all sizes, the ability to offer clients a seamless payment experience is crucial to increasing client income from billed hours. The combination of the Payrazr suite of solutions and collection software from BillingTree software partners can enable increased client collections for law firms while simultaneously simplifying and securing the process for the firm.

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Card Payments Require Gateways That Can Work With Current Software Solutions

Businesses today utilize the latest software solutions to track and complete vital business processes, so online card payments are a vital link to the customer base and a positive bottom line. In order to ensure that these backend business process software solutions are integrated with solutions for card payments, businesses must have access to payment gateways.

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Remote Deposit Capture for Credit Unions

If you have been a financial service provider for any amount of time, then you should have heard of Remote Deposit Capture (RDC).  RDC has a number of advantages for credit unions because it makes the process of processing paper checks easier and more secure.

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NACHA Rules Changes that will Impact Financial Institutions

NACHA rules regarding Unauthorized Entry Fees have changed. They will begin impacting agencies and financial institutions later in 2016. These rule changes will impact financial institutions that take paper checks as well as some other non-agent-involved transactions.

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PCI-DSS 3.1, HIPAA(ePHI), SSAE 16 – Attestation of Compliance

MegaplanIT is pleased to confirm that BillingTree has completed another successful year of achieving compliance with the following standards; PCI-DSS 3.1, HIPAA Security, and SSAE 16. BillingTree engaged MegaplanIT to conduct third party security assessments against the Payment Card Industry Data Security Standards 3.1, HIPAA Security Standards, and SSAE 16 Standards in an effort to determine whether Billing Tree has satisfactorily achieved compliance under these current standards. BillingTree undergoes...

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Survey Shows Security and Stability Drive Payment Processing Value

BillingTree, in partnership with American Banker, conducted an annual survey of lending institutions in the U.S. The purpose of the survey was to understand the usage of payment technology solutions and the priorities of decision-making consumer lending professionals. As the industry navigates a shifting business and regulatory environment, survey results helped to establish a benchmark to examine trends year-over-year.

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