The landscape for credit unions and other financial institutions has certainly changed over the past 5 years. In fact, we took a survey back in 2016, asking credit unions their most preferred form of payment, with 68.2% responding that over the phone through a staff member as their number one choice. While this kind of personal service is appreciated by the client, that tends to be one of the costliest and least effective methods of taking payments, especially if you want to grow your business from a local...

PHOENIX, AZ (September 8, 2020) — Over the years, BillingTree has grown tremendously. By partnering with other FinTech companies, BillingTree offers better and more robust solutions to their clients—while integrating with dozens of service providers to give credit unions all the tools they need to give their members the best experience possible.

While COVID-19 has deeply impacted many credit unions, many more saw an opportunity to work with their members to ensure they had everything they needed to get through the pandemic. The same can’t be said of some of the more popular banks, like Wells Fargo.

This is something that every business owner dreads, but it happens all the time. Imagine getting a notification from your bank saying they can’t process your business’s payment transactions anymore, effective immediately. They’ve deemed your business “high-risk” and no longer wish to do business with you.

Advance your credit union payment processing strategy today!

IVR payments make the customer experience even better!

Integrated Solutions for Collections Payments

During this pandemic, BillingTree is taking collections payment processing to the next level by closely analyzing our partner’s merchant activity. Your clients/customers want convenient, contactless methods to make their payments.

While so many businesses have been focusing their energies on fighting change, many credit union CEOs are beginning to look to the future. By embracing new developments during this epidemic, these industry leaders are finding new ways to reach their customers safely and securely.