Recent Posts by Kristen Hoyman

Recurring ACH: Reduce Costs and Increase Customer Loyalty

Offering your clients the ability to pay via recurring ACH can be a win-win situation. Not only are you providing your customer base with an efficient, convenient and eco-friendly payment option, but you’ll also likely experience reduced costs and increased customer loyalty.

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Questions You Should Be Asking Before Choosing a Payment Processing Provider

We all know choosing a payments processor, especially in the financial services industry, can be a daunting undertaking.

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Healthcare Providers: It’s Time to Improve Revenue Cycle Management

Revenue Cycle Management. What does it really mean? In a nutshell, it means taking the right steps to assure that you get paid for what you provide and that you get paid on-time.

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Protecting Sensitive Data: How Payment Compliance Works

For companies of all types and sizes, developing and maintaining PCI compliance should be a top priority.

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Healthcare Providers: Embrace the Patient Payment Portal Opportunity

Have you had concerns lately that you are missing the opportunity to collect the patient’s portion of medical expenses?

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Will Your Customers Pay in ’60 Days or Less’ ?

Business owners today looking to successfully grow their business typically understand that having sufficient working capital can be a constant struggle. Unfortunately, while it’s a basic part of business, we all know that growth can consume cash. As more clients and sales are added on, funds can be gobbled up with other expenses and investments.

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Four Steps to Reduce Delinquency Rates on Electronic Payment Collections

If you search “delinquencies” in relation to electronic payments right now, you’ll likely find that late payments are a more common problem than you may have originally believed.

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Electronic Checks 101

It’s no secret that electronic checks are becoming increasingly popular with merchants and consumers alike – they are an efficient and secure method of electronic payment in today’s complicated bill payment environment.

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Customer Billing: An Often-Overlooked Opportunity to Show You Care

The highly functional practice of the billing touchpoint often makes it seem less significant than other customer communications. However, it’s becoming increasingly important to customers today – as it’s an area in which they are continually dissatisfied.

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Current Trends in Auto Financing: It’s Not All Rainbows and Unicorns

Did you know that new auto loan accounts are continuing to open at a rapid pace? Furthermore, balances for subprime accounts are increasing as more and more customers are being granted loans.

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