Recent Posts by Kristen Hoyman

Mobile Payment Solutions

The proliferation of mobile devices such as smartphones and tablets has given consumers the ability to make payments through those devices. Many large technology companies such as Google and Apple are working hard to promote their mobile wallet programs in order to facilitate mobile transactions.

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Summary of the Latest Proposed CFPB Rules

On July 28 2016, the Consumer Financial Protection Bureau (CFPB) released an outline of proposed new rules designed to prevent aggressive debt-collection practices. These actions are among a series of initiatives the CFPB is taking this year to suppress industry practices it sees as harmful.

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BillingTree Closes Significant Growth Investment from Parthenon Capital Partners

Transaction to accelerate BillingTree’s growth as a technology-enabled provider of integrated payment solutions to niche verticals

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Recent Trends in Payments

Every new year brings speculation about which payment trends will dominate and how they will impact the payment processing at your business. While it is impossible to predict with 100 percent accuracy every innovation that will impact merchants in the coming year, there are some areas that cannot be ignored due to their growth.

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How Payment Gateways can Simplify PCI Compliance

Many new collection agencies might put off choosing a payment gateway or terminal system while they are just starting up. That is understandable. They are bringing in a third party to do a portion of their business and that brings up questions. For example, how do you know if a terminal or a payment gateway is the right path for you and how do you know which terminal or gateway to choose?

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Improve Member Retention Through Decreased Wait Times

Studies have shown that average wait time is closely linked with that member or customer’s perception of your business and their ultimate satisfaction with the service received. Long wait times can cause frustration and impatience that can negatively impact member/customer loyalty, reduce return visits and ultimately cause the size of your member/customer base to suffer. Studies have shown that not only is actual wait time important in a member’s/customer’s’s experience, but also perceived wait time; time...

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Week of 9/26/16

  • BillingTree nominated for @CollectionAdvisor Collection Industry Top Product for its electronic payment solutions http://ow.ly/b6bN304veuH
  • The basics of PCI: BillingTree hosting webinar on security and compliance services http://ow.ly/Odgo304veFN register for free here
  • Starting a collection agency? Compliance is key http://ow.ly/eCUe304vfcN 3 important documents needed to open a merchant account
  • Cost-reduction was a top concern in BillingTree’s 2016 Financial Survey http://ow.ly/oF5k304vfx4 how automated...
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BillingTree Survey finds healthcare providers slow to adopt patient payment technology

Biggest Challenge is collecting payment after patients leave point of care

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How Businesses can Minimize Credit Card Fraud

Credit cards have become a way of life for consumers in our modern economy. Many consumers do not even carry cash because they find it to be a bother. As more businesses embrace the world of credit, they also must embrace the world of collections because some consumers run up a large amount of debt and then do not want to pay it back.

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Week of 9/15/16

  • Suns Charities 88 hosting its 4th annual Slam Dunk street party http://ow.ly/uOmA3041lmd sponsored by BillingTree @Suns
  • Collectors still looking for more efficient #collections http://ow.ly/e3Mu3041mBh Dave Yohe discusses different methods with @CollectAdvisor
  • #Mobiletechnology is no longer just an add-on, it’s a vital service http://ow.ly/8M1h304gTEK how to engage the always connected customer
  • Payment processing for #creditunions: reduce time and effort http://ow.ly/xKQj304gU4a making a stress-free path...
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