Recent Posts by Kristen Hoyman

Legal Requirements When Making Healthcare Collections Calls

The healthcare payments industry is facing a tough time, with unpaid bills and overdue balances being a standard feature these days. Most healthcare practices are not designed to handle the day-to-day problems of collection. Using a collection agency may not be an affordable option either. To address the issues, medical practice staff often find themselves trying to tackle the collections process alone and this means that they could end up falling foul of the Fair Debt Collection Act.

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What Success Rate Should Be Expected from Debt Collection Agencies?

When companies are choosing a debt collection agency to handle their outstanding accounts, evaluating and comparing the available options are inevitable. The agency’s rate of profit recovery, together with its overall rate of success in obtaining settlements, are key to making it stand out as a reliable and high-performing contender in the marketplace. Since the chances of having to write off debts increase dramatically with every week that passes once the debt has gone past due, working with a collection...

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A Property Manager’s Guide to Boosting Tenant Retention Rates

Retaining tenants in the long term is more beneficial and cheaper when compared with acquiring new tenants – this is something that most property managers already know. However, despite this, more than 40 percent of landlords tend to focus the vast majority of their efforts on the acquisition of new residents rather than the retention of the ones that they already have. This is a false economy when you bear in mind the fact that property turnovers cost a lot, both in terms of time and money. Not only will...

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The Key to Increasing Rental Property Income

Any landlord or property management company knows that real estate can be relied upon to be a venture that comes with reasonably high returns on investment, and this not only holds true for property sales but also for rentals. However, it is still important to have effective management strategies and a property management online payment system in place to generate more income and to increase profitability. Here are some tips that will stand you in good stead.

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Deductibles – The Key to Assessing Your Patients’ Ability to Pay

It is a fact that just 36 percent of patients who have high deductibles on their healthcare policies will pay, and this leads many medical practices to wonder what they can do to improve their chances of getting the money that they are owed. While 68 percent of patients who have deductibles of between $500 and $999 have been shown to can pay their medical bills, just 36 percent of those whose deductibles stand between $5,001 and $6,350 are willing or able to make a payment for their treatment services....

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BillingTree appoints Jason Hiland VP Sales and Business Development for ARM and Financial Services

  • Newly created Vice President position heads growth initiatives for ARM, Financial Services and Auto Finance
  • Reports to Chief Revenue Officer, Chad Probst and oversees Regional Directors, Account Managers and Vertical Specialists

Phoenix, Ariz. – August 9, 2018 BillingTree®, the leading payment technology provider, today announced Jason Hiland has been appointed Vice President of Sales and Business Development for ARM and Financial Services. In this newly created position he oversees sales operations...

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Convenience Fees in ARM – You can’t have your cake and eat it too

You have been told there’s an easy and legal way to offset payment processing fees, possibly even in states where it is legally not permitted, using something called a “No Fee To Merchant” model in ARM.

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Third Annual Healthcare Operations and Technology Survey now open to Benchmark RCM Priorities

  • BillingTree survey provides healthcare industry’s annual benchmark for payment technology adoption, market challenges and compliance priorities
  • Survey open through August for providers to share approaches to patient payments and revenue cycle best practices

Phoenix, Ariz. – July 31, 2018 BillingTree®, the leading payment technology provider, today opened its third annual Healthcare Operations and Technology Survey for healthcare providers. The 2018 survey will give revenue cycle managers and healthcare...

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Top Tips for Successful Email and Telephone Debt Collection

When it comes to collecting unpaid debts, there are several mistakes collection agencies make. One of the greatest errors is poor communication. Agents who behave impolitely or unprofessionally can lead to greater problems in eliciting payment. Another issue that can reduce the success of any telephone debt collection strategy is the inability to accept a payment over the phone. This is one area in which credit card processing collection agencies can increase their revenue over their noncard processing...

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How to Spot the Signs of a Nonpaying Client

No doubt every single business owner in the United States has, at one time or another, experienced problems with nonpaying clients, and the worrying statistics show that once an invoice is delinquent, the possibility of collecting successfully on the debt decreases by more than 1 percent every week that the debt remains unpaid. Once the invoice is 90 days overdue, you have less than a 70 percent chance of collection, and this drops to almost half once the invoice is six months overdue. It seems clear that...

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