BillingTree recently published their 2016 HealthCare Operations and Technology Survey. In this research they surveyed healthcare providers to understand their collection needs as well as their adoption of technology to assist collections. In terms of importance as it relates to payment processor services, one of the main concerns was the cost of working with a payment processor. This is understandable; business costs are always a concern.

As you build your credit union business you will find that the competition increases. Consumers have many choices and as your business grows you will begin competing with the larger banks.

• myPayrazr Portal SLR™ streamlines student loan collections through the loan rehabilitation process for agencies saving agent man-hours, minimizing data discrepancies, and accelerating the successful filing process

Phoenix, Ariz. – December 13, 2016 – BillingTree®, the leading provider of omni-channel, integrated payments solutions to the healthcare, ARM and financial services industries, today announced the launch of the myPayrazr Portal Student Loan Rehab (SLR). The new portal enables agencies to...

The debt collection industry does not have the most stellar reputation. It is not glamorous like the entertainment industry and people do not particularly want to get a phone call from one. However, new research shows that most debt collection companies are small businesses helping other small businesses thrive.

Healthcare providers are finding that their patients are responsible for paying more of the cost of their healthcare treatments. In fact, a new study from the Healthcare Financial Management Association (HFMA) titled “Self Pay and the Benefits of Prospective Patient Engagement” found that more patients are paying their healthcare costs themselves. Based on larger co-pays and high-deductible health plans (HDHPs), patient-payment of healthcare costs has increased 10 percent over the last five years.

In September 2016 the Association of Credit and Collection Professionals (ACA) co-hosted a seminar titled “Governmental Investigations Involving the Debt Collection Industry” that featured government officials discussing current issues in enforcement investigations related to debt collection.

Per the Hospital Accounts Receivable Analysis Report on Fourth Quarter 2015, hospitals in the United States reported an increase in the quantity of their accounts receivables that have aged more than 90 days in the fourth quarter last year.

• myPayrazr IVR™ – Interactive Voice Response solution now available in bulk per-minute packages

• Simplified 3-5-7 pricing enables companies of all sizes to offer 24/7 automated inbound phone services

Phoenix, Ariz. – Dec 1, 2016 – BillingTree®, the leading provider of omni-channel, integrated payments solutions to the healthcare, ARM and financial services industries, is introducing myPayrazr IVR 3-5-7; three new innovative packages offering affordable automated Interactive Voice Response (IVR) services...

If you are involved in financial services, then you are subject to PCI-DSS regulations. The Payment Card Industry Data Security Standard (PCI-DSS) is a set of guidelines designed to keep sensitive financial information safe and secure throughout every stage of the payment cycle. Credit card abuse is on the rise worldwide, especially online. Financial service providers that take and manage any kind of financial transaction are responsible for safeguarding all of the card data that enters their systems.

One of the fastest growing technologies for making mobile payments is SMS. SMS stands for “Short Message Service” and is also commonly referred to as a “text message”. With SMS, you can send a message of up to 160 characters to another mobile device. Most smart phones support this type of text messaging.