During this pandemic, BillingTree is taking collections payment processing to the next level by closely analyzing our partner’s merchant activity. Your clients/customers want convenient, contactless methods to make their payments.

When it comes to the collections industry, research has shown that the customer experience has a more integral role to play than previously believed. Evidence has shown that the breakdown of human interaction in modern business is the cause of many of today’s revenue problems. Fewer people have been using face-to-face communication in recent years, that trend exponentially increased with the dawn of COVID-19. While this is excellent news for streamlining businesses and improving productivity, it can...

Compliance in Collections Payment Processing

Collections payment processing desperately needs a digital revolution! That’s where we come in.

Despite misconceptions about the collections industry, the goal of major organizations, like the ACA, is to educate and provide products/ services to members at price points they probably could NOT get on their own. Businesses, especially essential ones like hospitals, will continue to need collection services to survive and thrive in the future.

Collections Credit Card Processing, an agency’s tool for success!

Taking payments online is not as easy as you may think, especially if you want to connect your core system, web applications and mobile apps to the payment gateway.

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For many practices, healthcare collection is proving to be a major challenge. Medical claim reimbursements are more difficult to obtain than ever before. The top challenge, according to 83% of small practice physicians, is that patients with high-deductible plans are slow to pay. The second most common challenge is practice employees are struggling to communicate payment accountability to patients. If your practice is suffering in this way, here are four ways to tackle the challenges you face.

Triple check your risk management strategies to avoid a breach

There’s no shortage of instances of security breaches where customer data is accessed or exposed. It seems like you can’t go one week without learning of a new breach somewhere across the country.